Shipping policy

Shipping Policy

Thank you for shopping with DVM Farms! Our merchandise is made to order and produced and fulfilled through our production partner, Printful.

Order Processing

Because our products are made to order, please allow time for your order to be produced before it is shipped.

Production times may vary depending on the product, order volume, and other factors. Production time is separate from shipping time.

Shipping Within the United States

Shipping options and rates are calculated at checkout based on the products in your order and your shipping destination.

Available shipping methods and estimated delivery times will be displayed during checkout before you complete your purchase.

Standard shipping within the United States generally takes approximately 3–4 business days after fulfillment, although actual delivery times may vary.

Please note that shipping estimates are not guaranteed delivery dates.

Shipping Charges

Shipping charges may vary depending on the products included in your order and the shipping destination.

Because different products may have different shipping requirements, the shipping cost for one order may differ from another.

The final shipping options and applicable charges will be displayed at checkout before you place your order.

Tracking

When your order ships, tracking information may be sent to the email address provided at checkout.

Please allow some time for tracking information to become available after your package has been shipped.

Shipping Delays

DVM Farms is not responsible for shipping delays caused by circumstances outside our control, including carrier delays, severe weather, natural disasters, holidays, customs delays, or other unforeseen circumstances.

Incorrect Shipping Information

Please carefully review your shipping address before completing your order.

If an order is returned because an incorrect or incomplete shipping address was provided, additional shipping charges may apply before the order can be reshipped.

Lost or Damaged Packages

If your package appears to be lost, arrives damaged, or there is another issue with delivery, please contact us with your order number and details about the issue so we can assist you.

International Shipping

International shipping availability may vary depending on the destination and products ordered.

Additional shipping charges, taxes, duties, customs fees, or other charges may apply depending on the destination. These charges may be the responsibility of the customer.

Made-to-Order Products

Our products are made to order rather than produced in bulk. This helps us reduce excess inventory and overproduction while allowing us to offer a variety of designs and products.

Thank you for supporting thoughtful, made-to-order purchasing and for being part of the DVM Farms community! 🐴